Cookie Policy

Cookies are small text files placed on your device when you visit a website. They allow the website to remember your actions and preferences over a period of time, so you do not have to re-enter information each time you visit. Oracle Healthcare uses cookies and similar technologies to provide and maintain its services.

Essential cookies are necessary for the platform to function correctly. They enable core features such as user authentication, session management and security. Without these cookies, the platform cannot provide its services. Essential cookies cannot be disabled as they are required for the platform to operate.

When you sign in to Oracle Healthcare, authentication cookies are set to maintain your session. These cookies allow you to navigate the platform without signing in again on each page. Session cookies are removed when you sign out or close your browser. Persistent authentication cookies may be used to keep you signed in across browser sessions if you choose that option.

Security cookies help protect the platform and your account from unauthorised access, fraud and abuse. They support features such as detecting suspicious activity, preventing cross-site request forgery and maintaining the integrity of your session.

Oracle Healthcare may use analytics cookies to understand how users interact with the platform. This information helps us improve the service, identify issues and understand usage patterns. Analytics data is aggregated and does not identify individual users where possible. These cookies may be disabled without affecting core platform functionality.

Preference cookies remember your settings, such as your preferred language and display options. These cookies enhance your experience by allowing the platform to load with your preferred settings each time you visit. They can be disabled without affecting core functionality, but you may need to re-enter your preferences.

Most web browsers allow you to control cookies through their settings. You can typically block all cookies, accept only essential cookies, or delete cookies that have already been set. Note that disabling essential cookies may prevent you from using parts of the platform that require authentication.

To manage cookies in your browser, refer to your browser's help documentation. Common options include clearing cookies on exit, blocking third-party cookies and browsing in private or incognito mode.

Oracle Healthcare may use third-party services that set their own cookies, such as payment processing providers. These third-party cookies are governed by the respective providers' privacy and cookie policies. We do not control these cookies and recommend reviewing the third party's cookie policy for more information.

If you have any questions about this Cookie Policy, please contact us:

Email: support@oraclehealthcare.com
Phone: +263 (24) 274 5000
Location: Harare, Zimbabwe